Call Ocean Glass
Tell us about your vehicle and the damaged glass. You can call even if you don't have a claim number yet.
YOUR LOCAL GLASS SHOP
Auto Glass Insurance Claim Help
Using insurance for windshield, side, quarter, or rear glass replacement? Ocean Glass helps make the process easier. Call our local shop and we'll help you understand what information is needed, guide you through the next steps, and coordinate your replacement.
Find your insurance company
How claim help works
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Not Sure Where to Start? Call Ocean Glass First.
We help make the auto glass insurance process easier. Call Ocean Glass first — we'll help you understand what information is needed and guide you through the next steps.
We Help You Understand What's Needed
We'll explain the vehicle, glass, and insurance information that may be needed to move forward.
Keep Us Updated
If you receive a claim number or specific instructions related to your glass claim, share them with Ocean Glass.
We Coordinate Your Replacement
Ocean Glass confirms the glass, vehicle details, service location, availability, and next steps for your replacement.
Questions About Coverage or Your Deductible?
Coverage, deductibles, authorization, and claim requirements depend on your policy and insurance company. You don't need to figure everything out before calling Ocean Glass. We'll help you understand what information is needed and guide you through the next steps.
Massachusetts Registered Motor Vehicle Glass Repair Shop • RG249
What to Have Ready When You Call
- Vehicle year, make, and model
- Which glass is damaged
- Insurance company, if using insurance
- Claim number and insurer instructions, if already available
- Vehicle location
- The best way to reach you
No claim number yet? You can still call.
Find your insurance company
Auto Glass Insurance Companies
Find your insurer below, then call Ocean Glass with your vehicle and damaged-glass details. No claim number yet? You can still start with a call.
- AAA Insurance
- Acadia Insurance Company
- AIG
- Allstate
- American Family
- American National Property & Casualty
- Amica
- Arbella
- Bristol West Insurance Company
- Casco Indemnity
- Central Insurance
- Chubb Group
- Cincinnati Insurance
- CNA Insurance
- Concord Group
- Embark General
- EMC Insurance
- Encompass Insurance Company
- Farm Family
- Farmers Insurance
- Federated Mutual
- GEICO
- Great American Insurance Group
- GuideOne Insurance
- Hagerty Insurance
- Hanover Insurance
- Hartford Insurance
- Holyoke Insurance
- Horace Mann Insurance
- Intact Insurance
- Kemper Insurance
- Liberty Mutual
- Main Street America
- MAPFRE
- Merchants Insurance Group
- Mount Washington Assurance
- National General Insurance
- National Interstate
- Nationwide Insurance
- Norfolk & Dedham
- Occidental Insurance
- Peerless Insurance
- Philadelphia Insurance Company
- Pilgrim Insurance
- Plymouth Rock
- Preferred Mutual
- Progressive
- Protective Insurance
- Providence Mutual
- Quincy Mutual Insurance
- Safeco Insurance
- Safety Insurance
- Selective Insurance
- Sentry Insurance
- State Farm
- Tokio Marine
- Travelers Insurance
- Union Mutual Fire Insurance Company
- United Financial Casualty
- USAA
- Vanliner Insurance
- Vermont Mutual
- Western National Insurance Group
- Zurich Insurance
This is a reference list, not a guarantee of coverage or an indication of affiliation. Coverage, deductibles and authorization depend on your policy and insurer. Don’t see your company? Call the shop and we’ll help explain the next step.
Massachusetts auto insurance company referenceHave a Preference for OEM Glass?
Tell us when you call. Glass availability and insurance authorization can vary by vehicle and policy. Ask your insurer what is covered before choosing an option that may involve an out-of-pocket cost.
OEM vs. aftermarket windshield glass: what to askMobile Auto Glass Replacement Available
Ocean Glass offers mobile auto glass replacement within its service area, with service coordinated from our North Billerica shop. Your vehicle location, weather, and the current schedule help determine the appointment details.
Check our service areas Insurance claim questions
Your Insurance Claim Questions
Can I call Ocean Glass before I have a claim number?
Yes. Call with the vehicle and damaged-glass information you have. We'll explain what information you'll need and the next step. A claim number is not required for the first call.
Will insurance cover my glass replacement?
Coverage depends on your policy, insurer, and the circumstances of the loss. Call Ocean Glass and we'll help you understand what information is needed for the next step.
Will I have a deductible?
A deductible may apply depending on your insurance policy. Your insurer determines the amount that applies to your claim.
How does Ocean Glass help with my insurance claim?
Ocean Glass helps make the process easier by explaining what information is needed, guiding you through the next steps, and coordinating your glass replacement. No claim number yet? Call us first.
Can I use insurance for side or rear glass?
Coverage varies by policy and loss. Call Ocean Glass with the damaged-glass information and we'll help guide you through the next step.
Can I request OEM glass?
Yes, tell Ocean Glass your preference when you call. Availability and insurance authorization vary by vehicle and policy; coverage for OEM glass is not guaranteed.
What information should I have ready?
Have your vehicle year, make, model, damaged-glass location, insurer name, vehicle location, and contact information ready. Include claim information if it has already been issued.
Can Ocean Glass come to my vehicle?
Mobile auto glass replacement is available within our service area. Call to confirm the location, weather considerations, and current scheduling.
What happens after I contact Ocean Glass?
We'll explain what information may be needed and review your vehicle, glass, and service details. If you receive a claim number or specific instructions, share them with us so we can coordinate the next steps for replacement.
Who decides coverage and authorization?
Coverage, deductibles, authorization, and claim requirements depend on your policy and insurance company. Ocean Glass helps guide you through the next steps and coordinates your replacement.
Related pages
Keep exploring.
Your choice of glass shop in Massachusetts
For motor vehicle glass work performed in Massachusetts and covered in whole or in part by insurance, state law prohibits requiring a particular registered glass shop. You can tell your insurer: “I would like to use Ocean Glass Company, MA registration RG249.”
Choosing a shop does not determine your policy’s coverage or deductible. Confirm those details with your insurer. This information applies to Massachusetts; ask about the applicable requirements for work in another state.
A REAL SHOP. A CLEAR NEXT STEP.
Let’s talk about your glass.
Call our North Billerica team with the details of your vehicle or project.